ICP
Built for counties and cities preparing Title II operating records
The primary buyer is a county or city serving 50,000+ people with broad public-service exposure, material document volume, and a need to use the extension period before the April 26, 2027 Title II compliance date to build a defensible operating record. Smaller entities and special districts can use the same model as they prepare for the April 26, 2028 deadline.
Where the pressure shows up
- Resident-facing websites, forms, and service workflows that need to stay usable under deadline pressure
- Document-heavy repositories such as agenda packets, public records libraries, and recurring PDFs
- Third-party vendors running payment, permitting, records, or resident-service experiences
- Leadership, ADA, legal, and procurement stakeholders who need one defensible operating record
Best first owners
- CIO or digital services lead: they see the breadth of public-service systems and where web, forms, and vendors intersect.
- ADA coordinator: they feel compliance pressure directly and need a clearer operating posture.
- Communications or web director: they often own the highest-volume website and document issues first.
- County or city administrator: they can sponsor cross-department remediation when the problem is larger than one team.
- Procurement or legal stakeholder: they need evidence and vendor accountability once the issue becomes operational.
Why this wedge fits PublicProof
- The risk is not limited to webpages; it extends into PDFs, forms, mobile surfaces, and vendor systems.
- The work needs one chain from inventory through evidence, not a disconnected scan report.
- The first serious engagement can stay bounded while still surfacing real cross-department and vendor accountability issues.