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County and city discovery checklist
This checklist is a fast first pass for county and city teams that need to size Title II risk before deciding whether the right next step is a readiness assessment or a 90-day pilot.
Checklist response builder
Prepare a discovery note that captures the entity, public surfaces, owner path, deadline pressure, vendor concerns, and likely next step before starting a pilot or readiness-assessment conversation.
Who should use it
- ADA coordinators who need a clearer view of current public-service exposure
- CIO and digital services leads responsible for public websites, forms, and service platforms
- Communications or web teams carrying document and page-level accessibility risk
- County or city administrators who need to understand whether the issue is isolated or operational
Checklist questions
- What public websites and subdomains exist?
- Which document repositories are public and high-volume?
- Which resident services depend on forms or payments?
- Which vendors control public-service experiences?
- Who owns ADA, web, legal, and procurement review?
- What deadline pressure or complaints already exist?
How to use it in one pass
- Name one entity, one primary website, and one document-heavy workflow or repository.
- Write down the current ADA, web, digital services, and procurement owners if they are known.
- Note the biggest blocker, deadline pressure, or complaint pattern before sending the note by email.
What this helps reveal
- Whether the real issue is website-only or a broader public-service workflow problem
- How much of the risk is document-heavy, vendor-owned, or spread across departments
- Whether the entity needs a scoped readiness assessment first or can go straight into a pilot
- Which operating owner should receive the first serious conversation